Frequently Asked Questions

At JPDFConvert, we believe in full transparency, ease of use, and customer empowerment. Below, we’ve compiled answers to some of the most common questions users ask about our platform. If your query isn’t answered here, feel free to contact us directly.

1. What file types does JPDFConvert support?

We currently support three major file types for conversion into PDF: JPG (.jpg or .jpeg), PNG (.png), and Word documents (.docx). We chose these formats because they are among the most commonly used worldwide, and converting them into PDF ensures easier sharing and cross-platform compatibility.

2. Do I need to create an account to use JPDFConvert?

No. JPDFConvert is completely free and does not require registration or sign-up. We believe in removing barriers to productivity. You can access and use the service instantly without needing to provide personal information or log in.

3. Are there any file size limits?

Because our tool runs entirely within your browser, performance may vary depending on your device’s memory and browser capabilities. While there’s no enforced file size cap from our side, we recommend keeping individual image files under 10MB and Word files under 20MB for optimal results.

4. Is my data secure? Do you store my files?

Data privacy is at the heart of what we do. All conversions happen locally in your browser using JavaScript. This means your files never leave your device — they are never uploaded, stored, or shared with any server. Once your PDF is created and downloaded, no trace of your data is left behind. It’s one of the most secure ways to process documents online.

5. Can I use JPDFConvert on my phone or tablet?

Absolutely. JPDFConvert is built to be fully responsive and compatible with all modern browsers and devices, including smartphones and tablets. Whether you’re on Android or iOS, desktop or laptop, the interface adjusts fluidly to your screen size.

6. Do I need to install any software or browser extension?

No installation required. Everything is browser-based and runs on standard JavaScript. You don’t need to download apps, extensions, or plugins to use JPDFConvert. Just open the website in your browser and start converting.

7. Why is my PDF not downloading after conversion?

In rare cases, browser security settings or extensions (such as pop-up blockers or ad blockers) may interfere with the automatic download process. If you encounter this issue, try disabling those extensions temporarily or using a different browser. Also, make sure your internet connection is stable and that your browser is up to date.

8. Can I merge multiple files into a single PDF?

Yes, when converting JPG or PNG images, you can select multiple files. The converter will combine them in the order selected into a single PDF. This feature is particularly useful for creating photo albums, document sets, or visual portfolios.

9. Does the tool support image compression?

While we do not apply aggressive compression that may affect image quality, JPDFConvert does optimize file size for faster processing and efficient storage. We aim to balance quality and performance, so your PDFs are both visually clear and reasonably sized.

10. Can I reorder pages before generating the PDF?

Currently, the files are processed in the order they are selected. In an upcoming version, we plan to include a drag-and-drop reordering feature, giving users more control over the sequence of pages in the final PDF.

11. Will you support other file formats in the future?

Yes. We are actively working to expand the platform. Planned formats include Excel to PDF, PowerPoint to PDF, and even text/Markdown to PDF. Stay tuned for updates as we continue to enhance our toolset based on user feedback.

12. Is JPDFConvert really free to use?

Yes — and we mean it. Our core mission is to make document conversion accessible to everyone without cost barriers. While we may consider optional premium features in the future, the basic conversion functions will always remain free.

13. Who can benefit from JPDFConvert?

Our tool is perfect for students, freelancers, office workers, teachers, and small business owners. Anyone who needs a quick, private, and reliable way to generate PDFs will find JPDFConvert invaluable.

14. Do you offer customer support?

While we currently do not offer real-time chat or phone support, you can reach out via the Contact page. We respond to most queries within 24-48 hours. Your feedback also helps us improve.

15. What makes JPDFConvert different from other converters?

Most converters require uploads, risk data exposure, and may even limit functionality behind paywalls. JPDFConvert is different. Our focus is security, speed, and accessibility. With no servers involved, zero uploads, and no hidden costs — you control your data every step of the way.

16. How does client-side conversion protect my privacy?

All processing happens locally in your browser’s memory (RAM). Files are never transmitted to external servers, which eliminates third-party storage and reduces the risk of interception. When you close the tab or refresh, the in-memory objects are released by the browser.

17. Why do large images sometimes feel slow to convert?

Very high-resolution photos (e.g., DSLR images) consume significant memory during canvas drawing and PDF embedding. For smoother performance, pre-trim unused borders, reduce pixel dimensions to the target page width, or split very large batches into smaller groups.

18. How can I keep text crisp while controlling file size?

Text rendered as vectors (from Word) stays sharp at any zoom. For scanned pages or screenshots, prefer mild or lossless compression to avoid artifacts around letters. A practical rule is to keep effective page width in the 1500–2000 px range for reading, higher for fine diagrams.

19. Do you support non-Latin fonts?

Yes, provided the fonts are available to the rendering engine. If you see missing glyphs after conversion from Word, embed the font in the source document or convert specific text blocks to images before export to lock visual appearance.

20. Can I control page size and orientation?

Yes. Choose a consistent page size (A4/Letter) for print-ready documents, or allow flexible sizing for on-screen reading. Mixed orientation (portrait + landscape) is handled by scaling each input to fit within page bounds while preserving aspect ratio.

21. Will the output be accessible (screen readers, tags)?

Basic structure is preserved. For public distribution, we recommend post-processing in your preferred PDF tool to add tags (headings, alt text) and verify reading order. This improves compatibility with assistive technologies and institutional policies.

22. What about OCR for scanned images?

If your inputs are scans (images of text), run OCR after conversion to make the PDF searchable. Many desktop tools and some browsers support adding a hidden text layer without changing the page’s visual appearance.

23. How do I ensure color accuracy?

For on-screen reading, sRGB is generally fine. For print, avoid over-compressed gradients and verify key brand colors with a calibrated display. If color fidelity is mission-critical, request a hard proof from your print vendor.

24. Can I add page numbers or watermarks?

Yes, after export. Use your PDF editor to add headers/footers or a semi-transparent watermark (e.g., “Confidential”). For legal or compliance workflows, pair watermarks with document IDs and versioning in the metadata.

25. My browser blocked the download. What should I do?

Temporarily disable pop-up blockers for this site or allow automatic downloads. If the issue persists, try a different browser profile (without extensions) to rule out conflicts.

26. Why does my DOCX layout shift slightly?

Complex Word constructs (floating shapes, multi-column sections) can render differently outside Word’s engine. To lock layout, convert critical charts/tables to images inside the document, or compare against a Word-exported PDF and adjust margins/page breaks.

27. Can I protect the PDF with a password?

You can apply password protection and permissions in your PDF editor after conversion. For sensitive documents, set an open password and restrict editing/printing according to your policy.

28. How big should my PDF be for email?

As a guideline: multi-page documents with mixed images often fall between 1–3 MB for email, 3–10 MB for archives with higher quality, and 10–50 MB for print-grade outputs depending on pages and imagery.

29. How do I keep tables from breaking across pages?

Increase page size or margins, or convert crucial tables to images before converting to PDF to preserve continuity. For long tables, consider splitting across sections with repeated headers.

30. Can I redact sensitive information?

Yes, but ensure redaction is permanent. Use a PDF tool that removes the underlying text layer, not just a black overlay. For images, crop or blur content before conversion.

31. Does JPDFConvert work offline?

After the page loads, basic conversion can continue without a live connection. However, for best results, keep a stable connection so assets and libraries load correctly at start.

32. Which browsers are recommended?

The latest versions of Chrome, Edge, Firefox, and Safari are supported. If you experience issues, update the browser and retry without extensions that modify downloads or file access.

33. Can I organize or bookmark pages?

Add a simple contents page or bookmarks post-export in your PDF editor. For long documents, bookmarks dramatically improve navigation on mobile.

34. How should I name files for clarity?

Use human-readable names with dates and versions (e.g., Proposal_ACME_2025-08-12_v3.pdf). Clear naming reduces email confusion and helps recipients file documents correctly.

35. What’s on your roadmap?

Drag-and-drop page reordering, additional input formats (PPTX/XLSX/Markdown), and optional post-processing helpers (OCR tag hints, simple bookmarks). We prioritize features that improve quality while keeping conversion private and fast.

Quick Tips (Checklist)